Shopping Guide

  • innisfreeworld Guide

    a. You can place your order through our website (www.innisfreeworld.com) or our mobile site (m.innisfreeworld.com). innisfreeworld offers international shipping to over 250 countries.
    b. All our prices are shown in US dollars, but you can make payments in 23 different currencies. (Local currencies are accepted only when paying with a credit card issued in your country.)
    c. innisfreeworld website provides 3 different languages: English, Traditional Chinese and Russian. You can select the language upper right side that matches your preference.

  • Customer Service Center

    a. Business hours: Mon-Fri 09:00AM - 6:00PM KST (Off on Weekends and Holidays)
    b. Email: support_world@innisfree.com
    c. We can provide information in English and Chinese.

    ※  Website bulletin, e-mail available until: September 30, 2019 6:00PM (KST) 
    1) Live chat available until August 30, 2019 6:00PM(KST). 
    2) New customer service requests will not be available after September 30, 2019 6:00PM (KST). Confirmation request on order, delivery and return can be made to e-mail [support_world@innisfree.com]. As the service is only available in English and attended by the order of request, replies may be delayed

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